Parcel Panel Order Tracking

Parcel Panel Order Tracking

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (1,996)
Developer
Channelwill

ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7. more
  • Track your orders & last-mile delivery, sync shipping info to PayPal tracking.
  • Engage customers with ParcelPanel notifications when order status updates.
  • Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
  • Hide all Chinese origin details with 1 click, perfect for dropshipping business.
  • Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian

Works with

Pricing

Free

Free

  • 20 orders/month
  • Access 1,500+ carriers
  • Real-time sync & tracking
  • Branded & multilingual tracking page
  • Smart dashboard
  • Dropshipping mode
  • Basic analytics
  • Tailored for Shopify

Essential

$11 / month

or $108/year and save 18%

$0.05 per additional quota

  • 200 orders/month
  • AI product recommendations
  • Post-purchase EDD
  • Custom shipment status
  • Shipping notifications
  • Discount upsell
  • Shipping protection
  • Advanced analytics

7-day free trial

Professional

$59 / month

or $564/year and save 20%

$0.05 per additional quota

  • 2,000 orders/month
  • Auto-translate tracking details
  • Pre-purchase EDD
  • CSV & PDF export
  • Klaviyo, Gorgias, and Yotpo integrations
  • Zendesk, PayPal integrations, and more
  • API & Webhooks
  • Remove ParcelPanel branding

7-day free trial

Enterprise

$479 / month

or $4,548/year and save 21%

$0.05 per additional quota

  • 25,000 orders/month
  • Dedicated tracking channel
  • Custom integrations
  • Customer success manager
  • Dedicated onboarding manager
  • Dedicated priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,996)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time delivery updates and customizable tracking page that aligns with brand aesthetics. It's noted for reducing customer inquiries and streamlining shipping communications. The integration with Shopify and support for multiple carriers add flexibility, while the reliable tracking enhances e-commerce efficiency. Reviewers also praise the responsive customer support that incorporates feedback to continually improve the app.

March 25, 2025

Great customer support, had a question regarding a small issue. They promised to look into it and 2 days later I received an e-mail that it had been solved. Instead of providing a solution so I could fix it myself, they already fixed it for me. So obviously I am really satisfied with everything!

amora vestis
Netherlands
Over 1 year using the app
April 13, 2025

Great support when ever you need it and the tracking updates have def helped reduce customer inquires. Anyone looking to automate and reduce admin costs then this is a must have cant recommend it enough !!!

Australian Evolution
Australia
5 months using the app
May 24, 2025

Parcel Panel has made order tracking smooth and professional for our customers. The app is easy to use and integrates perfectly with Shopify. Special thanks to Jessca, who provided excellent support and helped ensure everything was optimized for our store. Highly recommended for any eCommerce business!

GladiFit
United States
About 2 months using the app

Support

App support provided by Channelwill.

Or visit their support portal

Developer

Channelwill

600 N.Rosemead Blvd #115, Pasadena, CA, 91107, US

Launched

January 25, 2019 · Changelog

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