Tracktor Order Tracking

Name: Tracktor Order Tracking
Brand: ShopPad Inc.
Rating: 4.6 (144 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.6 (144)
Developer: ShopPad Inc.

View demo store

Keep customers on your site with branded order status and tracking

Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement.

Keep customers on your site instead of sending them to carrier pages
Control how tracking details and locations appear to customers
Reduce "Where is my order?" (WISMO) support requests
Create custom order statuses before shipment to keep customers updated
Merchants love the fast, reliable support from our US-based team

Languages

English

Works with

Shopify Flow
Shopify Admin
Gorgias
Klaviyo
MESA
Omnisend
OrderlyEmails
Zendesk

Pricing

Affiliate

Free

Features

All features of the Essential plan
Includes 10 orders per month
FREE for partner development stores

Lite

$4.99 / month

$0.05 per extra order

Features

1,900+ Carrier Integrations
Real-time Tracking Page in Your Store
Shopify Email & SMS Integration
Includes 200 orders per month

14-day free trial

Starter

$8.99 / month

$0.05 per extra order

Features

All features of the Lite plan, plus:
Dropship Location Substitution
Estimated Delivery Date
Checkpoint Translation
Remove Tracktor Branding
Includes 400 orders per month
+more!

14-day free trial

Essential

$49.99 / month

$0.05 per extra order

Features

All features of the Starter plan, plus:
Product Recommendations
Export Order & Fulfillment CSV's
Customize HTML & CSS
Custom Order Statuses
Includes 2,000 orders per month
+more!

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (144)

Overall rating

4.6

Counts per rating level

87% of ratings are 5 stars
125
6% of ratings are 4 stars
8
1% of ratings are 3 stars
2
2% of ratings are 2 stars
3
4% of ratings are 1 stars
6

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for reducing customer inquiries with a self-service tracking page, enhancing satisfaction and saving time. It's beneficial for dropshipping by concealing shipment origins. The app supports multiple carriers, offers detailed delivery info, and customizable tracking pages. Installation is easy, and performance is reliable. Customer support is exceptional, providing quick, knowledgeable assistance with setup and customization to match store themes, ensuring merchant satisfaction.

April 7, 2026

GREAT

Exotic Studio

United States

10 days using the app

ShopPad Inc. replied April 7, 2026

Thanks for the review, we're really glad you're enjoying Tracktor!

November 24, 2025

Excellent app. It provides the necessary delivery information to satisfy buyers, and the features are amazing and graphic.

Lacatang Shop

United States

5 months using the app

ShopPad Inc. replied April 7, 2026

Thank you for the kind words! We're glad Tracktor is keeping your buyers in the loop and giving them a great experience.

September 3, 2024

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

Mr. Amari Soul

United States

Over 4 years using the app

ShopPad Inc. replied April 7, 2026

We're sorry that this happened; that's definitely not the experience we want for you or your customers when using the app. Please reach out to our support, and our team will be happy to get it sorted quickly.